Returns & Exchanges

At OFFER, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether it's a fit issue or a change of heart, we are committed to making your exchange or refund process as effortless as possible.

Return Process

• 1.
  Initiate Your Request

  Log into your OFFER account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Pack Your Items

  Place the original garments, ensuring all tags are attached and items are in their original packaging, into a secure shipping box or mailer.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.